Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

when opening firefox in tools > options > general tabs or application tab, firefox freezes.

  • 5 답장
  • 26 이 문제를 만남
  • 10 보기
  • 최종 답변자: David6040

more options

When I install firefox 3.6.4 and to the latest version 3.6.12 and going to Tools > Options > General Tab or Application Tab, Firefox freezes and not responding... It forces me to close firefox from windows task manager. this does not happens in my Windows 7, but in Windows XP SP3 this problem occurs, now im using windows 7 to send this problem with firefox 3.6.12...

When I install firefox 3.6.4 and to the latest version 3.6.12 and going to Tools > Options > General Tab or Application Tab, Firefox freezes and not responding... It forces me to close firefox from windows task manager. this does not happens in my Windows 7, but in Windows XP SP3 this problem occurs, now im using windows 7 to send this problem with firefox 3.6.12...

모든 댓글 (5)

more options
more options

Nope! that doesn't fix it...

Note: Even if i uninstalled firefox, removed profile folder, program files folder, and registry, restarted then reinstall firefox 3.6.4 and above still it freezes when i open General Tab in Firefox Tools > Options... or the Application Tab.

more options

Have you tested firefox with safe mode?

more options

@frank1240: Yes did that already but still problem encountered. I also tried delete the profile folders, program files folders, registry clean up, and install firefox with no addons, just a plain 3.6.12 firefox, but when i open tools - options and general tab it freezes again... I also try to google all around the web about this issue, and i found out that i am not the only one having this problem, and to that posts there's no solution also. again i am going to say this, this only happens in firefox 3.6.4 and above. Now i am using back to v3.6.3 which is no problem from any corners experienced.

more options

Where can I get a copy of 3.6.3? Nobody seems to be able to come up with a solution to this problem and since it's a problem with running in XP the developers probably don't care