I have to "refresh" my bookmarks almost every time I open my browser, and sometime it takes many attempts.
My bookmarks do not open from the icon I have in my Yahoo toolbar. I constantly have to "refresh" it, which I put in quotes because that doesn't work most of the time.
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Sounds like a question for Yahoo Toolbar support.
I did try Yahoo Toolbar help, and they passed the buck, just like you :) (No malice intended) And being that I never have the problem with Internet Explorer, I figure it's Firefox, not Yahoo.
If the Yahoo toolbar loads those bookmarks from the Yahoo server then it sounds to me like a Yahoo problem. You can try to disable all other extension and some plugins as well to test if one of them is interfering.
See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems