Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Thunderbird is already running, but is not responding. To use Thunderbird, you must first close the existing Thunderbird process, restart your device, or use a different profile.

more options

Hi all,

This thread was closed, but never answered : https://support.mozilla.org/en-US/questions/1440794

I am STILL having the same issue. However, this time it's with Fedora 40.

If I click ANY mailto link, anywhere, and Thunderbird is already running, then it takes about 10 seconds of inactivity after clicking the link, and I get that error.

It's not usable for any mailto links.

Does anyone have any feedback on things I can try?

Thank you

Hi all, This thread was closed, but never answered : https://support.mozilla.org/en-US/questions/1440794 I am STILL having the same issue. However, this time it's with Fedora 40. If I click ANY mailto link, anywhere, and Thunderbird is already running, then it takes about 10 seconds of inactivity after clicking the link, and I get that error. It's not usable for any mailto links. Does anyone have any feedback on things I can try? Thank you
첨부된 스크린샷

모든 댓글 (2)

more options

Update to 128.2.3 or newer.

도움이 되셨습니까?

more options

Thank you, I am currently on the DNF installed 128.2.0esr (64-bit). (newest in the fedora repository),

I have also tried the downloadable thunderbird-128.2.3esr.tar.bz2 file, which I unzipped, put into a folder, and ran. However, it did had the same error as above. The 128.2.3 did not fix this.

I have also tried using my existing profile, and also with a fresh install, no profile.

HOWEVER, what I have noticed is this, which might be the key.

With a fresh install, with no previous user profiles, using the DNF installer. It will open a Thunderbird, but, it opens a NEW thunderbird, WITHIN the Firefox visual userspace, and that Thunderbird loads with no user profile (wants to setup a new thunderbird).

What I mean by 'Firefox visual userspace' is a bit made up. What it is, is that the firefox app is selected as active app, even though this new thunderbird is showing. And, if I cycle through my 'firefox' windows, two of them will be thunderbird windows.

It's as if Firefox is launching ANOTHER thunderbird (and it is), and it's contained in the firefox selected app when alt tabbing, or clicking through active windows. I've never seen anything like it in 35 years of computing.

So it plays like this:

I have thunderbird running. With a profile I can use (setup from scratch). I have firefox running. I click a mailto in firefox. Thunderbird loads another copy, brings it to the foreground, with no user profile, and wants to setup a profile. However, that Thunderbird is visually part of Firefox, in terms of ALT Tab behavior, and clicking through active windows.

Bizarre.

I've include a video. It shows Thunderbird is already open in one instance. It also shows as I click through my FIREFOX windows, a second instance of thunderbird showing. The black square is for privacy.

Any ideas?! I'm stumped

글쓴이 postaccount 수정일시

도움이 되셨습니까?

질문하기

글에 답글을 달기 위해서는 계정으로 로그인해야만 합니다. 계정이 아직 없다면 새로운 질문을 올려주세요.