Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Can't use Firefox for any site with a shopping cart.

  • 2 답장
  • 0 이 문제를 만남
  • 17 보기
  • 최종 답변자: jonzn4SUSE

more options

For several days, on all sites I have visited with shopping carts, a low-opacity grey rectangle appears in the upper right hand corner of the screen. Nothing appearing on the screen covered by the rectangle will respond. And usually, the shopping cart button, and/or the search field are behind it.

I am forced to change to using Safari or Chrome if I am going to buy something (unless it's Amazon, that's the only shopping site I have used that seems to be free of this weird obstacle).

For several days, on all sites I have visited with shopping carts, a low-opacity grey rectangle appears in the upper right hand corner of the screen. Nothing appearing on the screen covered by the rectangle will respond. And usually, the shopping cart button, and/or the search field are behind it. I am forced to change to using Safari or Chrome if I am going to buy something (unless it's Amazon, that's the only shopping site I have used that seems to be free of this weird obstacle).
첨부된 스크린샷

모든 댓글 (2)

more options

Replying to my own post to add something because I don't know how to edit the original. The grey rectangle just showed up on a non-shopping site.

도움이 되셨습니까?

more options

Provide steps to replicate and post a full browser screenshot showing the issue. Did you try Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search104

I just order honey with no issues. see screenshot

글쓴이 jonzn4SUSE 수정일시

도움이 되셨습니까?

질문하기

글에 답글을 달기 위해서는 계정으로 로그인해야만 합니다. 계정이 아직 없다면 새로운 질문을 올려주세요.