Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Imported mail messages are empty

  • 9 답장
  • 0 이 문제를 만남
  • 최종 답변자: david

more options

I'm trying to import local mail folders from PostBox v3.0.8 into Thunderbird.

I first tried the included Import Tool and selected "Import from another Thunderbird installation" since PostBox is a fork of Thunderbird and supposedly very compatible. This seemed to go fine and all folders with the exact same numbers of messages were imported and the headers looked fine. However, when I open any message, it is completely empty (not even the from, to, subject fields are shown, just a white window).

I then just manually copied the Postbox mail folders directly into the Thunderbird folder. This also seemed to go fine (as above) but also, all messages were empty.

How can I import the messages correctly?

I'm trying to import local mail folders from PostBox v3.0.8 into Thunderbird. I first tried the included Import Tool and selected "Import from another Thunderbird installation" since PostBox is a fork of Thunderbird and supposedly very compatible. This seemed to go fine and all folders with the exact same numbers of messages were imported and the headers looked fine. However, when I open any message, it is completely empty (not even the from, to, subject fields are shown, just a white window). I then just manually copied the Postbox mail folders directly into the Thunderbird folder. This also seemed to go fine (as above) but also, all messages were empty. How can I import the messages correctly?

선택된 해결법

I suggest checking your settings in View>message body as to see if you're set for plain text. HTML, if present, is tightly embedded into the message. But you at least have the content. I'm glad for that.

문맥에 따라 이 답변을 읽어주세요 👍 1

모든 댓글 (9)

more options

I just imported a message folder from a Local Folders in Postbox and it worked fine. I did it two ways, once with importexporttools import mbox option and once by oopying with windows file explorer. Might the message folders you're copying be IMAP account? Admittedly, I used a more recent version of Postbox, but I doubt that would be a concern.

도움이 되셨습니까?

more options

They're not IMAP, just local folders where emails from POP accounts where automatically moved into with filter rules.

With Importexporttools, do you mean some add-on to Thunderbird, or the standard included Import tool in the Tools menu?

도움이 되셨습니까?

more options

yes, the addon importexporttools

도움이 되셨습니까?

more options

Which one do you mean? I can only find this one calles "ImportExportTools NG":

https://addons.thunderbird.net/en-US/thunderbird/search/?q=importexporttools&appver=128.1.0&platform=WINNT

It only offers "Import Profile" menu option which imports the entire profile. There is no mbox import option.

When I import the entire Postbox profile, it imports all the (local) folders and messages headers, but now all emails contain hexadecimal gibberish.

도움이 되셨습니까?

more options

My earlier instructions were obviously vague. I stated i was at Local Folders. Highlight Local Folders, rightclick and there is an import mbox option.

도움이 되셨습니까?

more options

Thanks. This way it imported the message contents as well. However, HTML formatting and all images and attachments are missing.

글쓴이 Pete393 수정일시

도움이 되셨습니까?

more options

선택된 해결법

I suggest checking your settings in View>message body as to see if you're set for plain text. HTML, if present, is tightly embedded into the message. But you at least have the content. I'm glad for that.

도움이 되셨습니까?

more options

Wow, it works!

After setting "Message body as" (under More button) to "Original HTML" it works (and this applies to all emails). I had no idea it was showing plain text by default for imported emails (all new incoming emails did show in HTML by default).

Thanks a lot for your help.

도움이 되셨습니까?

more options

You are very welcome.

도움이 되셨습니까?

질문하기

글에 답글을 달기 위해서는 계정으로 로그인해야만 합니다. 계정이 아직 없다면 새로운 질문을 올려주세요.