We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Is there an online support option to chat with someone and show me how to import contacts from an old computer?

  • 1 답장
  • 0 이 문제를 만남
  • 5 보기
  • 최종 답변자: david

more options

My mom got a new computer last month and I (her daughter) set it up for her but for her email belatedly realized none of her contacts from her address book came over. She has a riousa (now Ashland Home Net) email account and uses Mozilla Thunderbird as her email reader. I am not familiar with Thunderbird and none of the YouTube tutorials I've watched on how to import contacts from her old computer to import to the app on her new computer have proved fruitful. Help! I could really use some hand-holding here....

My mom got a new computer last month and I (her daughter) set it up for her but for her email belatedly realized none of her contacts from her address book came over. She has a riousa (now Ashland Home Net) email account and uses Mozilla Thunderbird as her email reader. I am not familiar with Thunderbird and none of the YouTube tutorials I've watched on how to import contacts from her old computer to import to the app on her new computer have proved fruitful. Help! I could really use some hand-holding here....

모든 댓글 (1)

more options

Is the old computer still available? Does it have Thunderbird on it? If so, these steps should work: - on old computer, start thunderbird - click help>troubleshootinginformation - scroll down to 'profiles' on left side and click 'open folder' - you are now inside the profile. The addressbook has name of abook.sqlite. If that file is not there, look for abook.mab, which is the older version. - copy to a USB stick - on new computer, start thunderbird - click tools>import>import from a file>import from an addressbook - on next screen, pick the option for sqlite or for mab