Avatar for Username

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

이 쓰레드는 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

Thunderbird update--search not working properly

  • 1 답장
  • 2 이 문제를 만남
  • 1 보기
  • 최종 답변자: Toad-Hall

victoria32
victoria32
more options

Opened Thunderbird today and saw it had updated to version 102.3.0. However, the email search function is now not working properly. Searching generates results, but when I click on "Show results as list", I get a page where no results show up in the search pane; where the body of the email should appear, I only see the Thunderbird "welcome" message. Ditto for clicking on individual emails.

Screenshots attached. Image 1 shows search results. Image 2 shows result when I click on "Show results as list". Image 3 shows result when I click on any individual email.

I've tried closing and re-opening Thunderbird, and re-booting my PC. Nothing works.

Please help! I have a huge email archive for my work that I use and search every day. Non-functioning search is a major problem for me. Thank you.

Opened Thunderbird today and saw it had updated to version 102.3.0. However, the email search function is now not working properly. Searching generates results, but when I click on "Show results as list", I get a page where no results show up in the search pane; where the body of the email should appear, I only see the Thunderbird "welcome" message. Ditto for clicking on individual emails. Screenshots attached. Image 1 shows search results. Image 2 shows result when I click on "Show results as list". Image 3 shows result when I click on any individual email. I've tried closing and re-opening Thunderbird, and re-booting my PC. Nothing works. Please help! I have a huge email archive for my work that I use and search every day. Non-functioning search is a major problem for me. Thank you.
첨부된 스크린샷

글쓴이 victoria32 수정일시

모든 댓글 (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Try rebuilding the global database: https://support.mozilla.org/en-US/kb/rebuilding-global-database

  • Menu icon > Help > More TRoubleshooting Information
  • Under 'Application Basics' - half way -Profile Folders - click on 'Open Folder'

It opens a new window showing contents of profile name folder.

  • Exit Thunderbird now - this is important.
  • delete the :global-messages-db.sqlite file

Start Thunderbird Allow it time to go through the process of checking for new mail and rebuilding etc. Then try searching again.