Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Firefox will not display & my VPN won't update.

  • 3 답장
  • 4 이 문제를 만남
  • 5 보기
  • 최종 답변자: AliceWyman

more options

I get a message to update the VPN, go thru the steps but it never updates. I uninstalled the VPN & downloaded Firefox again; did a restart but Firefox will open but does not display anything. Can you please advise on how to fix the Firefox problem? Thank U!

I get a message to update the VPN, go thru the steps but it never updates. I uninstalled the VPN & downloaded Firefox again; did a restart but Firefox will open but does not display anything. Can you please advise on how to fix the Firefox problem? Thank U!

모든 댓글 (3)

more options

I also have this problem....Now I don't have use of vpn for 2 months.

more options

If the problem is about the Mozilla VPN, this is one of our premium products. In order to get premium support from a dedicated agent, please use the following link to submit your question:

more options

ssuazo said

I get a message to update the VPN, go thru the steps but it never updates. I uninstalled the VPN & downloaded Firefox again; did a restart but Firefox will open but does not display anything. Can you please advise on how to fix the Firefox problem? Thank U!

If Firefox starts but does not display any content after uninstalling the Mozilla VPN and you are still having this problem, this is a known issue. See the following discussion: https://support.mozilla.org/en-US/forums/contributors/715120 Mozilla VPN uninstall may break Firefox (nothing loads, vcruntime error)

For a possible solution, see https://support.mozilla.org/en-US/questions/1352302#answer-1495466