Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Alex Extension Stops Access To Soundcloud

  • 1 답장
  • 1 이 문제를 만남
  • 3 보기
  • 최종 답변자: yonah1

more options

I have found (currently in Firefox 87) that I could not load any part of the soundcloud web site except right after the site cache was cleared. After that, any access for Soundcloud yields an error message "Sorry Something went wrong" (presumably coming from the soundcloud site). It only seems to happen with Soundcloud. All the other websites I use work fine. I tried diabling extensions and discovered the error occurs with the free web analytics extension from Alexa.com (owned by Amazon). When I disabled the extension, the problem goes away.

So I now have two workarounds - (1) clear the soundcloud cache before each reload (with Shift-reload) or (2) disable the Alexa extension.

So what is going on here? Things used to work fine. Whose issue is this (1) Firefox, (2) Soundcloud or (3) Alexa.

(Soundcloud is still asking me to troubleshoot and I submitted a question to Alexa but not sure if I'll get help since the extension is free)

I have found (currently in Firefox 87) that I could not load any part of the soundcloud web site except right after the site cache was cleared. After that, any access for Soundcloud yields an error message "Sorry Something went wrong" (presumably coming from the soundcloud site). It only seems to happen with Soundcloud. All the other websites I use work fine. I tried diabling extensions and discovered the error occurs with the free web analytics extension from Alexa.com (owned by Amazon). When I disabled the extension, the problem goes away. So I now have two workarounds - (1) clear the soundcloud cache before each reload (with Shift-reload) or (2) disable the Alexa extension. So what is going on here? Things used to work fine. Whose issue is this (1) Firefox, (2) Soundcloud or (3) Alexa. (Soundcloud is still asking me to troubleshoot and I submitted a question to Alexa but not sure if I'll get help since the extension is free)

모든 댓글 (1)

more options

Soundcloud is refusing to help. They say the problem lies with Alexa or Firefox. I submitted a question to Alexa 5 days ago but so far no response.