Avatar for Username

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

이 쓰레드는 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

Firefox not working properly

  • 1 답장
  • 1 이 문제를 만남
  • 5 보기
  • 최종 답변자: cor-el

nickelini
nickelini
more options

I'm on an older computer, Windows 7. Hadn't used it for a while and now when I open Firefox, instead of seeing a screen full of info, I'm only able to see the top 1/4 of the screen. For example, my typing here -- I can only see the top line to the word "seeing" and then I can see my second "I'm" -- everything else disappears off the edge of the screen. Not able to tab or side arrow over. Other apps work fine and now I'm using Chrome because it doesn't do this. Firefox on my other Windows 7 computer doesn't do this. I've tried all the display settings, but nothing I've done fixes it. I'd prefer to use Firefox but right now don't have a choice.

I'm on an older computer, Windows 7. Hadn't used it for a while and now when I open Firefox, instead of seeing a screen full of info, I'm only able to see the top 1/4 of the screen. For example, my typing here -- I can only see the top line to the word "seeing" and then I can see my second "I'm" -- everything else disappears off the edge of the screen. Not able to tab or side arrow over. Other apps work fine and now I'm using Chrome because it doesn't do this. Firefox on my other Windows 7 computer doesn't do this. I've tried all the display settings, but nothing I've done fixes it. I'd prefer to use Firefox but right now don't have a choice.

모든 댓글 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Can you attach a screenshot ?

Try to rename/remove xulstore.json in the Firefox profile folder with Firefox closed.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.