Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Hi, I have been using TB for several years with 5 e-mail accounts. I recently instaled it in a new computer, but many email are missing.

  • 4 답장
  • 1 이 문제를 만남
  • 2 보기
  • 최종 답변자: cramos

more options

One of my e-mail accounts does not have all e-mails - the arquives are missing, the sent e-mails are missing... and it is my mais e-mail account with thousands of e-mails :(

I noted that the place where messages are stored is different than profile folder - I do not know if this can have some influence.

Would anyone be able to help me? I am really lost - I already migrated TB in the past several times without any issues...

Thank you.

Cristina

One of my e-mail accounts does not have all e-mails - the arquives are missing, the sent e-mails are missing... and it is my mais e-mail account with thousands of e-mails :( I noted that the place where messages are stored is different than profile folder - I do not know if this can have some influence. Would anyone be able to help me? I am really lost - I already migrated TB in the past several times without any issues... Thank you. Cristina

선택된 해결법

I'd suggest contacting your email provider. Many have automatic archival procedures and rules leading to removing email and backing it up offline (or not at all).

In the future you can keep a copy of important email in Local Folders and make periodic Thunderbird profile backups.

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (4)

more options

The folders may be there but you're not "subscribed" to them all. This happens frequently on new IMAP accounts, GMail also has special folders.

Right-click on your email account header, in the left folder pane, and click "Subscribe...", maybe you need to check some boxes there.

more options

Thank you for your answer Fabian. The only available option to "subscribe" is actually in my gmail account that is ok. The problem is with a POP3 e-mail account. I have e-mail inbox from the last 2 months only, and a trash folder. No sent items folder, no arquives... Any other suggestion? Thank you, Cristina

more options

선택된 해결법

I'd suggest contacting your email provider. Many have automatic archival procedures and rules leading to removing email and backing it up offline (or not at all).

In the future you can keep a copy of important email in Local Folders and make periodic Thunderbird profile backups.

more options

Dear Fabián, Thank you for your help.