Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

can't print from thunderbird, program freezes

more options

I was using Thunderbird 45.4.0 under Windows 10. For a whole now I cannot print anymore, if I select the print or print preview menu the program hangs up and needs to be restarted.

I tried to disable the Windows firewall to no avail. I updated Thunderbird to 45.8.0, same problem.

I read about some similar problems and used Tools/Options/Config Editor to reset print_printer. I also reset some other variables that looked weird.

Problem is not solved; rather, the print entry is now grayed out in the menu. I noticed in the config editor that it contains some printers that I have not been using for years.

Any help highly appreciated. I would hate to have to recreate my profile, which harbours quite a bunch of accounts with their config.

I was using Thunderbird 45.4.0 under Windows 10. For a whole now I cannot print anymore, if I select the print or print preview menu the program hangs up and needs to be restarted. I tried to disable the Windows firewall to no avail. I updated Thunderbird to 45.8.0, same problem. I read about some similar problems and used Tools/Options/Config Editor to reset print_printer. I also reset some other variables that looked weird. Problem is not solved; rather, the print entry is now grayed out in the menu. I noticed in the config editor that it contains some printers that I have not been using for years. Any help highly appreciated. I would hate to have to recreate my profile, which harbours quite a bunch of accounts with their config.

모든 댓글 (2)

more options

Based on another article I have reset the print.print_printer entry of the old printer that is long gone. The entry appears to be gone now as well. I recreates print_printer with value default. The print entry in the menu is now not grayed out anymore, but the initial problem persists: program hangs up if I select print.

more options

I had read in another report that if print.print_printer doesn’t show up in the settings anymore (which was the case, I only saw print_printer) they had to reset both print.print_printer and print_printer. I did that (recreated print.print_printer and set it as well as print_printer to string default). Now I am back at the print entry in the menu being grayed out....