Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

THE NEW VERSION OF FIREFOX KEEPS CRASHING, CAN YOU HELP?

  • 1 답장
  • 1 이 문제를 만남
  • 1 보기
  • 최종 답변자: philipp

more options

Since my recent upgrade of Mozilla Firefox my system keeps freezing with warning notes saying that the old version of friefox needs shutting dow before the system can continue, could i have the old system back since it actually worked , the new one doesn't!

Since my recent upgrade of Mozilla Firefox my system keeps freezing with warning notes saying that the old version of friefox needs shutting dow before the system can continue, could i have the old system back since it actually worked , the new one doesn't!

모든 댓글 (1)

more options

hi r.sharples, thanks for posting with your troubleshooting information. there are a couple of problems apparent in there, among them some adware that's in your profile, so please perform all the following steps:

  1. run a full scan of your system with different security tools like the free version of malwarebytes,adwcleaner & eset online one-time scanner to make sure that adware isn't present in other places of your system as well
  2. refresh firefox
  3. go to the firefox menu ≡ > options > privacy & security panel and under permissions check the setting to prevent accessibility services from accessing your browser
  4. update your intel graphics driver through https://downloadcenter.intel.com/download/26813/Intel-Graphics-Driver-for-Windows-15-33-?product=81499

hopefully this should get your firefox back up and running ;-)