Firefox unexpectedly closed and I couldn't get it to reopen. All my files are gone!
When I opened Firefox this evening I was reading my emails when it unexpectedly closed. I tried to reopen and an entirely new screen appeared. I tried to get into email and it was impossible to find. All my bookmarks have disappeared! This is outrageous! I have critical addresses that I have to contact in my business which are part of the bookmark list. What has happened to my old lists and to my email account?
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Look on your desktop. Do you see a folder called; Old Firefox?
https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible
Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there?