Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

A critical fix just installed. But it did not behave like a normal update. It opened the command prompt, installed then just sat there. Was that a virus or FF?

  • 2 답장
  • 3 이 문제를 만남
  • 1 보기
  • 최종 답변자: DJT111

more options

A critical fix was just installed on my machine. The web page I was looking at was replaced completely by a FF page. Looked official but the notice was not how I am normally notified of an update, but then again it said it was urgent. Then the update itself did not install like a normal FF update. The update started, it opened the command prompt window, installed something and then just sat there saying the update was complete. I fear I downloaded a virus or malware to my machine that was disguised as a FF update since this is not how a normal FF update behaves. Also this is a new machine. I downloaded FF for the first time to this machine only a few days ago. So the question. Was this really FF or was it malware? Thanks.

A critical fix was just installed on my machine. The web page I was looking at was replaced completely by a FF page. Looked official but the notice was not how I am normally notified of an update, but then again it said it was urgent. Then the update itself did not install like a normal FF update. The update started, it opened the command prompt window, installed something and then just sat there saying the update was complete. I fear I downloaded a virus or malware to my machine that was disguised as a FF update since this is not how a normal FF update behaves. Also this is a new machine. I downloaded FF for the first time to this machine only a few days ago. So the question. Was this really FF or was it malware? Thanks.

선택된 해결법

Hi

Yes, that sounds like you have been caught out by a fake Firefox update. Please see the article I found a fake Firefox update which also has some useful information about how to remove it.

This article explains how to make sure your copy of Firefox is up to date.

문맥에 따라 이 답변을 읽어주세요 👍 2

모든 댓글 (2)

more options

선택된 해결법

Hi

Yes, that sounds like you have been caught out by a fake Firefox update. Please see the article I found a fake Firefox update which also has some useful information about how to remove it.

This article explains how to make sure your copy of Firefox is up to date.

more options

Thank you. I'll check out the detailed instructions contained in your links. Your screen shot seems right on however.  :( Thanks again.