The reset password link takes longer than an hour to appear in my mailbox, so it expires by the time I try to set a new password.
I can't remember my old password, and I can't reset my password because the link takes too long to receive. I've tried this on two separate occasions, and both times Mozilla consistently sends the link late.
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Separate Issue; Your System Details shows;
Installed Plug-ins
LabVIEW 2010 Netscape Plug-in for Win32 LabVIEW 2011 Netscape Plug-in for Win32 LabVIEW 2012 Netscape Plug-in for Win32 LabVIEW 2013 Netscape Plug-in for Win32 LabVIEW 2014 Netscape Plug-in for Win32 LabVIEW 2015 Netscape Plug-in for Win32
LabVIEW 8.2 Netscape Plug-in for Win32
LabVIEW 8.5 Netscape Plug-in for Win32
LabVIEW 8.6 Netscape Plug-in for Win32
LabVIEW 9.0 Netscape Plug-in for Win32
Having more than one version of a program may cause issues.
You must remove the older programs. Then get the current full installer.
Thank you for your response. To identify this as a possible cause for the time delay in password reset emails, I switched from my work desktop (which has the LabView plugins) to my personal laptop, which does not have LabView.
The LabView plugins definitely make no difference, as I get the same email delay with my personal laptop.
Contact your e-mail provider and talk to them.
The next time you call for a reset; Open your inbox and look for the message. If it is not there, close the browser. Wait 5 minutes, then open the inbox again. Repeat.