Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Firefox won't load at all

  • 4 답장
  • 2 이 문제를 만남
  • 13 보기
  • 최종 답변자: latefines

more options

Firefox won't load at all. I open the browser and I get a new, empty tab which won't load anything at all. It won't even let me open the preferences. I've deleted and reinstalled and gotten exactly the same problem.

Firefox won't load at all. I open the browser and I get a new, empty tab which won't load anything at all. It won't even let me open the preferences. I've deleted and reinstalled and gotten exactly the same problem.
첨부된 스크린샷

모든 댓글 (4)

more options

What is your computer system and Firefox?

Let’s do a full clean re-install; Download Firefox For All languages And Systems {web link} Save the file. Then;

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Mac: Open the "Applications" folder. Linux: Check your user manual.

Do Not remove the profiles folder.

Look for, and rename any Mozilla or Firefox program folders by adding .old to them. Do not rename the Mozilla Thunderbird folder.

After rebooting the computer, run a registry scanner. Then run the installer. If all goes well, remove the OLD folders when you are done.


If there is a problem, start your Computer in safe mode and try again.

Starting The Computer In Safe Mode;
Free Online Encyclopedia

more options

It a Mac laptop running OS X 10.10.5

I reinstalled, cleaned everything out, 3 times. And still nothing.

more options

Did you try to start your Computer in safe mode?


Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

more options

My firewall is off, actually. Nothing should be preventing it from working re: security.