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error code "SEC_ERROR_UNKNOWN_ISSUER" on secure internal websites

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  • 최종 답변자: osakanataro

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We have several internal VMware servers, that use SSL certificate, that were working just fine until a few days ago. Firefox 44.0 and chrome updates installed and suddenly stopped working. I get the same dumb error code "SEC_ERROR_UNKNOWN_ISSUER". I few the certificate it looks fine to me ... and it's internal. I add the Security exception same as I did when I first launched this expecting it to go passed this but NO!

Our firewall is now doing the same thing too.

I tried getting in both with IE 10 and it works after adding the exception? Why you guys gotta be like that?

We have several internal VMware servers, that use SSL certificate, that were working just fine until a few days ago. Firefox 44.0 and chrome updates installed and suddenly stopped working. I get the same dumb error code "SEC_ERROR_UNKNOWN_ISSUER". I few the certificate it looks fine to me ... and it's internal. I add the Security exception same as I did when I first launched this expecting it to go passed this but NO! Our firewall is now doing the same thing too. I tried getting in both with IE 10 and it works after adding the exception? Why you guys gotta be like that?

선택된 해결법

Firefox doesn't come with a root certificate for the VMware certificate and thus can't build a complete certificate chain that ends in a root certificate. I don't know if VMware comes with such a root certificate, so you would have to check the VMware docs or alternatively check the certificate chain if you have a browser that works.

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모든 댓글 (7)

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What does the certificate show when you inspect it in the Firefox certificate viewer?

You can retrieve the certificate and check details of certificates.

  • click "Advanced" to expand the error message
  • click "Add Exception" to open "Add Security Exception"

If this isn't possible then open "Add Security Exception" by pasting this URL in the location/address bar and paste the URL of the website (https://xxx.xxx) in it's location field.

  • chrome://pippki/content/exceptionDialog.xul

Let Firefox retrieve the certificate -> "Get Certificate"

  • click the "View" button and inspect the certificate
    check who is the issuer of the certificate

You can see details like intermediate certificates that are used in the Details tab.

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I have attached a screen shot of the certificate.

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Screen shot of prior to certificate if that helps.

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I tried adding the exception and importing the certificate. What should I be looking for ? It doesn't give a nice view like the one I posted. There are like a dozen or more lines to individually look at.

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선택된 해결법

Firefox doesn't come with a root certificate for the VMware certificate and thus can't build a complete certificate chain that ends in a root certificate. I don't know if VMware comes with such a root certificate, so you would have to check the VMware docs or alternatively check the certificate chain if you have a browser that works.

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I found the CA Certificate ... on my vmware vCenter server's default page after much searching. Bottom left hand corner. That was fun too! You have to save it as *.zip, extract and import all three files into Certificate Authorities tab.

Now I just have to figure out how to get the VM Client Integration Add-on to work?

글쓴이 shooker 수정일시

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Same problem was occurred.

I created vSphere6 evaluation environment, 6 month ago. This eval license was expired. I create new evaluation environment, as same hostname. Then, this problem was occurred.

Certfile was replaced but firefox could not work. IE and Chrome are good work.

I created new Firefox profile, then this problem was solved.