Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Trying to upgrade from V.29.01 to V.38.01 amd once I click on download I get a message saying " Connecting to update server..." Why is this?

  • 3 답장
  • 2 이 문제를 만남
  • 4 보기
  • 최종 답변자: cor-el

more options

The download appears to start but the progress bar just keeps animating. I never get a time left on my download indicator. Every time I open Firefox I get a message to upgrade to V 38.01. I still can get on Firefox but this is annoying.

The download appears to start but the progress bar just keeps animating. I never get a time left on my download indicator. Every time I open Firefox I get a message to upgrade to V 38.01. I still can get on Firefox but this is annoying.

모든 댓글 (3)

more options

Please go to www.getfirefox.com and download the latest version of Firefox. Install it over your current install of Firefox and you will be up to date.

more options

Chooch said

The download appears to start but the progress bar just keeps animating. I never get a time left on my download indicator. Every time I open Firefox I get a message to upgrade to V 38.01. I still can get on Firefox but this is annoying.

I did this but it still installed V 29.01.

more options

If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox application and save the disk image file to the desktop

Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install or update Firefox.