Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Can't start Thunderbird without hanging and force quit. [Mac] Developed after trying to delete a mass quantity of emails. CAUSE unknown (problem gone)

  • 6 답장
  • 2 이 문제를 만남
  • 3 보기
  • 최종 답변자: Matt

more options

I have rendered Thunderbird unusable! Every time I start it up now, it crashes immediately and I have to force it to quit.

I deleted thousands of emails, folder by folder, and it was going well, but I must have overloaded it with work or something, because it crashed. Now I can't even try to troubleshoot, since it won't actually run.

I reinstalled it- same problem. I tried to open it in safe mode- same problem.

Help!

I have rendered Thunderbird unusable! Every time I start it up now, it crashes immediately and I have to force it to quit. I deleted thousands of emails, folder by folder, and it was going well, but I must have overloaded it with work or something, because it crashed. Now I can't even try to troubleshoot, since it won't actually run. I reinstalled it- same problem. I tried to open it in safe mode- same problem. Help!

글쓴이 Wayne Mery 수정일시

선택된 해결법

Restart the operating system in safe mode with Networking. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: Windows 8, Windows 7, Windows Vista, Windows XP, OSX

You know this safe mode information is on the apple knowledge base.

문맥에 따라 이 답변을 읽어주세요 👍 1

모든 댓글 (6)

more options
more options

Hi! Thanks for the response! I should have mentioned that I use a Mac. OSX 10.9.5

more options

선택된 해결법

Restart the operating system in safe mode with Networking. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: Windows 8, Windows 7, Windows Vista, Windows XP, OSX

You know this safe mode information is on the apple knowledge base.

more options

Did we determine in this case exactly what is causing the problem?

more options

No, I did not figure out what was causing the problem. Now, though, it seems to be working fine. After letting it "rest" for three days, I relaunched Thunderbird and it seemed to have worked itself out. This is not helpful for solving the glitch, but it's useable again and that's what I need!

Thanks.

more options

I would postulate that the global index update may be a part of the issue, as could the actual IMAP synchronization. But I doubt we will ever really know.