We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

이 쓰레드는 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

One account does not show Sent folder.

  • 3 답장
  • 2 이 문제를 만남
  • 1 보기
  • 최종 답변자: Electrojim

Electrojim
Electrojim
more options

I have Thunderbird 31.1.2 configured for three POP accounts. Everything works well, but not all folders are showing up under two of the three accounts, either in the View/Folders/All or View/Folders/Unified. The topmost account has Inbox, Drafts, Sent, Junk and Trash folders, the next one down has Inbox, Sent, Junk, Trash, and the bottom account has Inbox, Junk, Trash.

This is a new Thunderbird installation that I am currently running in parallel with the mail client I want to replace. But all accounts in Thunderbird have been tested for all functions and seem to work, it's just the missing folders that have me perplexed. On the 'bottom' account (Inbox, Junk, Trash folders only), sent mail instead shows up in the Local Folders/Sent bucket. What am I overlooking here. Thanks!

I have Thunderbird 31.1.2 configured for three POP accounts. Everything works well, but not all folders are showing up under two of the three accounts, either in the View/Folders/All or View/Folders/Unified. The topmost account has Inbox, Drafts, Sent, Junk and Trash folders, the next one down has Inbox, Sent, Junk, Trash, and the bottom account has Inbox, Junk, Trash. This is a new Thunderbird installation that I am currently running in parallel with the mail client I want to replace. But all accounts in Thunderbird have been tested for all functions and seem to work, it's just the missing folders that have me perplexed. On the 'bottom' account (Inbox, Junk, Trash folders only), sent mail instead shows up in the Local Folders/Sent bucket. What am I overlooking here. Thanks!

선택된 해결법

I'm glad I was able to provide encouragement. Did you get the e-mail I sent? The subject was "This is why".

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (3)

Electrojim
Electrojim 질문자
more options

Thanks, Edward,

I've got the right boxes marked, but those folders don't show up. See screenshots.

글쓴이 Electrojim 수정일시

Electrojim
Electrojim 질문자
more options

Well, you were right, but the Sent folder there was just one I created, thinking that if I made one and labeled it Sent, it would appear in the right place and look like the ones up above. So the Sent folder there is just that and not a true Tbird one; I'll delete it. Also, where is the Drafts folder? And I'm also missing Drafts under the account just above this one. And in the setup for these accounts, all the right folder options are checked. I know I must be doing something wrong, but can't figure it out.

Electrojim
Electrojim 질문자
more options

Okay, Edward,

I figured this out. Those folders don't appear until you actually use them. Evidently I'd done some Tbird testing with a previous version, but uninstalled it a while back, and then when I reinstalled and updated, I didn't 'exercise' the accounts sufficiently. Sure enough, as soon as I created an e-mail and sent it, I got a Sent box for that account. And I can delete what is in the box, and the box remains. Same with the Drafts folders. Dump out of composing an e-mail, but tell Tbird to save it in 'Drafts,' and, voila, the folder appears. Again, empty it and the folder remains. I think I'm good to go now, but thanks very much for sticking with me on this. I probably would have given up and not looked deeper if I'd been entirely on my own.