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Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

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이 쓰레드는 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

I will contact the FCC and see if they can help. Every time I crash I send a report. I NEVER created a mozilla persona account and stumbled on it

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  • 최종 답변자: user633449

pissedoffwoman
pissedoffwoman
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I have repeatedly contacted mozilla each time my apps crashed. i later found out remote access was put on my device. Subsequently, I determined that all of my accounts are on Mozilla persona without my ever even knowing it. I want it determined who has created this account and who is using. I will go to the FCC. This has ruined my life

I have repeatedly contacted mozilla each time my apps crashed. i later found out remote access was put on my device. Subsequently, I determined that all of my accounts are on Mozilla persona without my ever even knowing it. I want it determined who has created this account and who is using. I will go to the FCC. This has ruined my life

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user633449
user633449
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If someone created a persona account without your permission, you can close it easily. How do I cancel my Persona account?

If you'd like help with your Firefox crashes, please give us your crash ID's. Type about:crashes into your address bar, press Enter, and then copy the last 5 crash ID's into this thread (They should start with bp-)

user633449
user633449
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Also, I'm not sure what you mean by remote access, but I can tell you that Mozilla does not make or distribute any sort of remote access software, and that it isn't tied to any Mozilla accounts. Can you please clarify? Thanks!