Avatar for Username

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

이 쓰레드는 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

sync log in is blocked

  • 1 답장
  • 1 이 문제를 만남
  • 1 보기
  • 최종 답변자: guigs

peinostroza
peinostroza
more options

Hi

I am trying to log in to firefox Sync. When it told me could not recognize my log in email as a valid, I tried to reset my password. And again the system state couldnt no recognaise my log in email. When restarted adn tried again, it said the "Attempt limit exceeded".

My login email is peinostroza@gmail.com

Thanks

Hi I am trying to log in to firefox Sync. When it told me could not recognize my log in email as a valid, I tried to reset my password. And again the system state couldnt no recognaise my log in email. When restarted adn tried again, it said the "Attempt limit exceeded". My login email is peinostroza@gmail.com Thanks

모든 댓글 (1)

guigs
guigs
more options

Hi peinostroza, Thank you for your email, I understand the frustration and I am sorry that you are not receiving a password reset email.

Please check your spam filter and try to reset the password one more time. Once you have successfully clicked on the reset password link remove the account from Options > Sync and readd the email and try the new password.

Again sorry for the frustration, but we will keep trying.