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Main page opens but i can not see any of my folders

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  • 최종 답변자: sfhowes

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Today I opened Thunderbird as I always do and the page popped up but none of my account folder are showing on the left side as normal. both sets of folders are gone. How do I get them to show up. I have a screen print to show.

Today I opened Thunderbird as I always do and the page popped up but none of my account folder are showing on the left side as normal. both sets of folders are gone. How do I get them to show up. I have a screen print to show.

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From the menu bar select View-Layout-Folder Pane

No menu bar? Press the alt key.

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I have no files on the left side? I tried View-Layout-Folder Pane, that is not the problem. my accounts are not there. but when I hit write mail the email box comes up and I can send email.

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What about View-Folders-All

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You might have to delete some files from the profile folder (they will be automatically recreated when you restart TB):

http://kb.mozillazine.org/Toolbar_or_windows_layout_not_working

Select Help/Troubleshooting Information, click Show Folder, exit TB, and delete or move these files: folderTree.json, directoryTree.json, localstore.rdf, panacea.dat.

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That did not work either.

We did reboot computer, after 3rd try again, the files showed back up!

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It looks like something was quarantining your mail folders, preventing TB from displaying them. Do you use an antivirus program and allow it access to the TB profile?