We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Cannot send AOL Email from Firefox (works in IE)

  • 3 replies
  • 4 have this problem
  • 1 view
  • Last reply by hollani

Help-Me-Firefox
Help-Me-Firefox
more options

Cannot send AOL Email from Firefox (works in IE)

Started happening today. Worked previously. I have shutdown all add-ons (Ad blocker sometimes disables buttons on websites) to no avail.

This occurs in the read, compose or reply AOL Mail POP-UP, the blue AOL buttons to reply, send, etc... do not respond at all. But they do work from the main AOL Inbox page.

AOL's Blue toolbar buttons. ON compose email pop-up send, save, spelling, delete do not respond.

On AOL's read email pop-up, that similar blue toolbar buttons, do not respond, Reply, reply all, ...

AOL does work successfully from IE.

Cannot send AOL Email from Firefox (works in IE) Started happening today. Worked previously. I have shutdown all add-ons (Ad blocker sometimes disables buttons on websites) to no avail. This occurs in the read, compose or reply AOL Mail POP-UP, the blue AOL buttons to reply, send, etc... do not respond at all. But they do work from the main AOL Inbox page. AOL's Blue toolbar buttons. ON compose email pop-up send, save, spelling, delete do not respond. On AOL's read email pop-up, that similar blue toolbar buttons, do not respond, Reply, reply all, ... AOL does work successfully from IE.

Modified by Help-Me-Firefox

All Replies (3)

Help-Me-Firefox
Help-Me-Firefox Question owner
more options

And how do you add a tag to you post in here? This should also be tagged "AOL" "Email"

Help-Me-Firefox
Help-Me-Firefox Question owner
more options

Wow.... No one knows this one? I'll have to stop using Firefox.

hollani
hollani
more options

I have similar problem suddenly in a different email system- can't send email that uses pop up to send. I can, however, use all other features (read, delete, download attachments..). Of course, works fine in Iexplorer. I even tried excluding the email's website from Pop up blocker. This has to be a problem with newest version of Firefox ( I have version 19). Anyone have a solution?