We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why am I unable to access options above the top inch of any web page.

more options

I am unable to access any "Button" from any web page I am on in the top "inch" of the page. That is the part just below the tool bar. This started within the last week. I can't be more specific than that. That is when I noticed it. It happens on all sites I visit.

I am unable to access any "Button" from any web page I am on in the top "inch" of the page. That is the part just below the tool bar. This started within the last week. I can't be more specific than that. That is when I noticed it. It happens on all sites I visit.

Chosen solution

Recently both the Yahoo! Toolbar extension and the Babylon extension have been reported to cause an issue like that. Disable or uninstall those add-ons.

   * https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

Recently both the Yahoo! Toolbar extension and the Babylon extension have been reported to cause an issue like that. Disable or uninstall those add-ons.

   * https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes