tabs won't open, scroll bar won't work ..............
I just updated Firefox as recommended. Now the tabs will not open, the scroll bar doesn't work. And .... I cannot open or close websites on the bar.
All Replies (4)
Does the issue still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode
How about with a new, empty profile? http://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new-profile
I deleted then downloaded FF7, same problem, I also tried reinstalling FF6, didn't help. I cannot do what you asked, too much trouble. I have been using FF for at least 10 years, I am pissed. I will now use Google Chrome. I hate IE.
Modified by dancehappy
Opening the Firefox SafeMode is as simple as holding the Shift key while you double-click the Firefox desktop shortcut.
Why ask for support if you're not going to follow the support advice that is offered?
Re-installing Firefox rarely fixes problems like you are having, which are normally caused by add-ons or improperly set preferences.
well now that you explained how to open in safe mode i did it, and it works fine that way, so now what? you don't have to get snippy with me, i am not a computer genious ... i went to link that you provided and could not figure it out
Modified by dancehappy