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pdf documents do not open

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by Catalyst

I cannot see pdf pages. When I click on a pdf link (for example to view a bank statement), a new window pops up but it is always blank. I have to go to Chrome or IE to see it. How can I get FF to show pdfs?

I cannot see pdf pages. When I click on a pdf link (for example to view a bank statement), a new window pops up but it is always blank. I have to go to Chrome or IE to see it. How can I get FF to show pdfs?

All Replies (1)

Make sure you have the Adobe Plugin installed. type "about:plugins" in the address bar and check if Adobe acrobat is there.

If not, you may need to get it from https://addons.mozilla.org/en-US/firefox/browse/type:7