Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox displays wrong useragent

  • 3 replies
  • 7 have this problem
  • 7 views
  • Last reply by cor-el

more options

Hi

Firefox is displaying the useragent wrong. The Platform Token is displayed as 'Windows NT 6.0'. My OS is Windows 7. Other browsers* display it right. I have looked at about:config and filtered for 'general.useragent'. All entries are set to default. The problem is also there when I run Firefox Safe Mode. This wrong useragent causes problems. It takes me to wrong download pages or warns me that I am on a wrong page. Example: This article applies to a different version of Windows than the one you are using. Content in this article may not be relevant to you. Visit the Windows Vista Solution Center. I hope someone can find out what is going on and help me. TIA

JR.

  • Google Chrome and Internet Explorer
Hi Firefox is displaying the useragent wrong. The Platform Token is displayed as 'Windows NT 6.0'. '''My OS is Windows 7'''. Other browsers* display it right. I have looked at about:config and filtered for 'general.useragent'. All entries are set to default. The problem is also there when I run Firefox Safe Mode. This wrong useragent causes problems. It takes me to wrong download pages or warns me that I am on a wrong page. Example: ''This article applies to a different version of Windows than the one you are using. Content in this article may not be relevant to you. Visit the Windows Vista Solution Center''. I hope someone can find out what is going on and help me. TIA JR. * Google Chrome and Internet Explorer

Chosen solution

Windows 7 should show as "Windows NT 6.1" in the user agent.

Make sure that you do not run Firefox in Vista (Windows NT 6.0) compatibility mode.

You can check that in the "Compatibility" tab in the Properties via the right-click context menu of the Firefox desktop shortcut.

Read this answer in context 👍 2

All Replies (3)

more options

Chosen Solution

Windows 7 should show as "Windows NT 6.1" in the user agent.

Make sure that you do not run Firefox in Vista (Windows NT 6.0) compatibility mode.

You can check that in the "Compatibility" tab in the Properties via the right-click context menu of the Firefox desktop shortcut.

more options

Hi cor-el

That was it! Thank you.