Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why do videos on CNET.com play on explorer and not Firfox? The short ads play, but the videos don't.

  • 1 reply
  • 4 have this problem
  • 1 view
  • Last reply by Xircal

more options

If I go to CNET.com to watch a review video, I can only do so using Explorer. When I try to use Firefox, only the short advertizement shows, and the review never shows. On Explorer the advertizement plays also, but so does the review. Do I need an Add on? If so, which?

If I go to CNET.com to watch a review video, I can only do so using Explorer. When I try to use Firefox, only the short advertizement shows, and the review never shows. On Explorer the advertizement plays also, but so does the review. Do I need an Add on? If so, which?

All Replies (1)

more options

I didn't get a problem with it. See screenshot.

Try right clicking the video, go to Settings and then disable Hardware Acceleration (second icon from the left at the bottom).

Modified by Xircal