We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I can't receive alerts from my bank -Bankofamerica

Janiecake
Janiecake
more options

I cannot receive bank alerts from my bank - Bank of america. They checked and said the alerts are being sent but I am not getting them in my email. They said it was a browser problem. So I am checking with you to see if they have been blocked for some reason or what the problem could be.

I cannot receive bank alerts from my bank - Bank of america. They checked and said the alerts are being sent but I am not getting them in my email. They said it was a browser problem. So I am checking with you to see if they have been blocked for some reason or what the problem could be.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Firefox doesn't do email, it's a web browser.

If you are using Firefox to access your mail, you are using "web-mail". You need to seek support from your service provider or a forum for that service.

If your problem is with Mozilla Thunderbird, see this forum for support. http://www.mozillamessaging.com/en-US/support/
or this one
http://forums.mozillazine.org/viewforum.php?f=39