Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

II cnnot add new bookmarks, I have followedthe instruction and reset, how do I resolve this issue

  • 1 reply
  • 3 have this problem
  • 2 views
  • Last reply by TonyE

nicolaas
nicolaas
more options

I am unable to add new bookmarks. I have followed the instruction , ie: opening firefox in safe mode and resetting, but the problem continues. Prior to this I had problems with loosing my book marks, when seeking how to fix this problem, I came to understand that the Torbutton extension is missing, but thier is no instruction s for how to fix this problem, all the article say is that the missing torbutton extension is the reason my bookmarks keep dissapearing.

I am unable to add new bookmarks. I have followed the instruction , ie: opening firefox in safe mode and resetting, but the problem continues. Prior to this I had problems with loosing my book marks, when seeking how to fix this problem, I came to understand that the Torbutton extension is missing, but thier is no instruction s for how to fix this problem, all the article say is that the missing torbutton extension is the reason my bookmarks keep dissapearing.

All Replies (1)

TonyE
TonyE
  • Moderator
more options

The file that stores bookmarks may be damaged. Try this procedure - http://kb.mozillazine.org/Locked_or_damaged_places.sqlite