We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

gmail installation issue

  • 1 reply
  • 0 have this problem
  • 2 views
  • Last reply by david

hleaker
hleaker
more options

Having just re-installed Thunderbird I receive the following error message when trying to set up my gmail account, which had been working fine before 

400.

That’s an error.

The server cannot process the request because it is malformed. It should not be retried. That’s all we know.

The password is correct as I can login from my browser and I have easily setup my other email accounts - not gmail. Also have re-started PC and Thunderbird.

Help please, regards, Haydn

Having just re-installed Thunderbird I receive the following error message when trying to set up my gmail account, which had been working fine before 400. That’s an error. The server cannot process the request because it is malformed. It should not be retried. That’s all we know. The password is correct as I can login from my browser and I have easily setup my other email accounts - not gmail. Also have re-started PC and Thunderbird. Help please, regards, Haydn

Chosen solution

Be sure that you accept cookies at settings>privacy&security In setup process, enter just name and gmail email address and let Thunderbird do configuration. Do NOT enter password, but wait for Google to ask.

Read this answer in context 👍 1

All Replies (1)

david
david
  • Top 10 Contributor
more options

Chosen Solution

Be sure that you accept cookies at settings>privacy&security In setup process, enter just name and gmail email address and let Thunderbird do configuration. Do NOT enter password, but wait for Google to ask.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.