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Mozilla Firefox fails to update all files

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  • Last reply by dgWork

dgWork
dgWork
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On fully up-to-date Windows 10 Pro desktop, Mozilla 123.0 fails to fully update to 123.0.1, leaving behind several obsolete files and an additional version under Control Panel>Program and Features. This issue has been ongoing for at least three software updates. Only simple solution is to fully uninstall, clean directories and register and reinstall. Fairly inconvenient.

On fully up-to-date Windows 10 Pro desktop, Mozilla 123.0 fails to fully update to 123.0.1, leaving behind several obsolete files and an additional version under Control Panel>Program and Features. This issue has been ongoing for at least three software updates. Only simple solution is to fully uninstall, clean directories and register and reinstall. Fairly inconvenient.
Attached screenshots

All Replies (2)

zeroknight
zeroknight
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Try disabling any third-party antivirus or security software before updating, this may require rebooting into Windows Safe Mode (networking enabled).

dgWork
dgWork Question owner
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Sorry but that is not an option and at that point it would be quicker to remove the old version manually before installing the new version