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Problems with Ancestry.com

  • 1 reply
  • 0 have this problem
  • 27 views
  • Last reply by cor-el

pshea2
pshea2
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Ancestry is blaming Firefox for the inability to view DNA matches on their site. Is this true? are you working on it? Do you want me to dump Firefox and use Google Chrome as Ancestry suggests?

Ancestry is blaming Firefox for the inability to view DNA matches on their site. Is this true? are you working on it? Do you want me to dump Firefox and use Google Chrome as Ancestry suggests?

All Replies (1)

cor-el
cor-el
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  • Top 10 Contributor
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This is caused by Ancestry using newrelic to host some of its files. The newrelic server is on the Disconnect blocklist used by Firefox ETP in strict mode and possibly used by content blocking extensions and this causes the problem. You can add an exception to disable ETP for your Ancestry website via "Settings -> Privacy & Security".

See also:

(please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html)

Modified by cor-el