Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

FireFox is not displaying correctly for some reason unknown

  • 3 replies
  • 1 has this problem
  • 6 views
  • Last reply by FredMcD

more options

Two nights ago my MacBook Pro did a system update. When I came back to my computer in the morning and pulled up FireFox, it was black and white with not showing certain icons and text font looking weird and just all around messed up. For example, for my job's website there is none of the colors that should be there and it looks really off. For Google Sheets, I use highlights to help know where I am in a process of working but when I click on the icon to show me the highlight colors it is all white with a few white boxes. When I take the cursor to an area, it will show me a small box with what the color is and I can still click and get a color. So it is like the viewing of FireFox is messed up and I don't know how to get it back to normal. When I go to another website, like IXL.com, and try to select an answer, you can't see what has been selected and you don't see the box around "submit" to make he button image. I have uploaded my screen images of what I am talking about, including one of this support page because I have a feeling this is not how it is suppose to look.

Two nights ago my MacBook Pro did a system update. When I came back to my computer in the morning and pulled up FireFox, it was black and white with not showing certain icons and text font looking weird and just all around messed up. For example, for my job's website there is none of the colors that should be there and it looks really off. For Google Sheets, I use highlights to help know where I am in a process of working but when I click on the icon to show me the highlight colors it is all white with a few white boxes. When I take the cursor to an area, it will show me a small box with what the color is and I can still click and get a color. So it is like the viewing of FireFox is messed up and I don't know how to get it back to normal. When I go to another website, like IXL.com, and try to select an answer, you can't see what has been selected and you don't see the box around "submit" to make he button image. I have uploaded my screen images of what I am talking about, including one of this support page because I have a feeling this is not how it is suppose to look.
Attached screenshots

All Replies (3)

more options

cor-el said

This could be a problem with High Contrast Mode on Mac. See "New" in the release notes. Firefox now automatically enables High Contrast Mode when "Increase Contrast" is checked on MacOS in the Accessibility settings.

Make sure you allow pages to choose their own colors.

  • Settings -> General: Fonts & Colors -> Colors: "Override the colors specified by the page with my selections above"

Try "Never" if the default "Only with High Contrast themes" isn't working.

more options

That did it. I looked at that but didn't take it to never. Thank you!

more options

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution.

Thank you for contacting Mozilla Support.