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Can't clear old site data

  • 2 replies
  • 1 has this problem
  • 45 views
  • Last reply by cor-el

Paul Gritt
Paul Gritt
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A web site I used was updated but Firefox stillshows the old information. I went to the web site in MS edge and it shows the new data. I have cleared the cache and cookies multiple times and even resarted the computer but still show the old site inforamation.

A web site I used was updated but Firefox stillshows the old information. I went to the web site in MS edge and it shows the new data. I have cleared the cache and cookies multiple times and even resarted the computer but still show the old site inforamation.

Chosen solution

Do you use a bookmark or are you starting with the main (home) page of this website?

If you use a bookmark to access a specific page then instead navigate to this page starting with the main page or with the sign in page in case there is a problem with this bookmark.

You can remove all data stored in Firefox for a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History -> Show All History" or "View -> Sidebar -> History").

Using "Forget About This Site" will remove all data stored in Firefox for this domain like history and cookies and passwords and exceptions and cache, so be cautious. If you have a password or other data for that domain that you do not want to lose then make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of involved files.

If you revisit a 'forgotten' website then data for that website will be saved once again.

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All Replies (2)

FredMcD
FredMcD
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Load the web page. Then, to reload the page bypassing the cache and force a fresh retrieval; Ctrl+Shift+R (Mac=Command+Shift+R)

Try this several times.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

Do you use a bookmark or are you starting with the main (home) page of this website?

If you use a bookmark to access a specific page then instead navigate to this page starting with the main page or with the sign in page in case there is a problem with this bookmark.

You can remove all data stored in Firefox for a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History -> Show All History" or "View -> Sidebar -> History").

Using "Forget About This Site" will remove all data stored in Firefox for this domain like history and cookies and passwords and exceptions and cache, so be cautious. If you have a password or other data for that domain that you do not want to lose then make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of involved files.

If you revisit a 'forgotten' website then data for that website will be saved once again.