We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox 76.0.1 not playing embedded Twitter videos

  • 23 replies
  • 1 has this problem
  • 4 views
  • Last reply by varices

more options

On the entertainment media site Buzzfeed, clicking on a post of an embedded Twitter video gives me a blank white image. No error message like "Unable to play the file". I did a clear history, cache & cookies and refreshed Firefox. I ran the apt update for Ubunto. It had been operating smoothly in the past. If I go to Twitter, it plays. It just goes blank when I click on the video embedded in the post.

Thank you for any assistance.

On the entertainment media site Buzzfeed, clicking on a post of an embedded Twitter video gives me a blank white image. No error message like "Unable to play the file". I did a clear history, cache & cookies and refreshed Firefox. I ran the apt update for Ubunto. It had been operating smoothly in the past. If I go to Twitter, it plays. It just goes blank when I click on the video embedded in the post. Thank you for any assistance.
Attached screenshots

Chosen solution

cor-el That didn't work. Same results.

Now it doesn't go blank. It has the media cannot be played message.

I'm trying allow twitter for this session and checking the box to Delete cookies and site data when Firefox is closed.

We'll see if that shakes it up.

varices

Read this answer in context 👍 0

All Replies (3)

more options

Chosen Solution

cor-el That didn't work. Same results.

Now it doesn't go blank. It has the media cannot be played message.

I'm trying allow twitter for this session and checking the box to Delete cookies and site data when Firefox is closed.

We'll see if that shakes it up.

varices

more options

You can check the Web Console for media related messages if you haven't done this yet.

more options

cor-el I looked and filtered media (nothing) and video and the only warning was video autoplay not supported. Which I have autoplay blocked.

If I'm reading it right, seems okay. That lost solution I tried worked. I'm just going to continue to monitor the speed it takes for pages to load, but I'm happy it seems to be smooth at this time.

Thank all you guys for the help. All the hints and tips kept me searching and toggling settings.

varices

  1. 1
  2. 2