We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

since 52.0 upgrade I can't attach docs direct from Word to mail

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by Zenos

more options

Since the 52.0 upgrade of Thunderbird I can't seem to attach any documents from Word (word 7) directly onto email. I get the following message: Logon failed. You must log on to Microsoft Exchange to access your address book. Error Code: "Unspecified error". Was working before just selected Send - Email as an attachment in a message. I've checked that nothing has changed regarding Thunderbird being my preferred mail client.

Since the 52.0 upgrade of Thunderbird I can't seem to attach any documents from Word (word 7) directly onto email. I get the following message: Logon failed. You must log on to Microsoft Exchange to access your address book. Error Code: "Unspecified error". Was working before just selected Send - Email as an attachment in a message. I've checked that nothing has changed regarding Thunderbird being my preferred mail client.

All Replies (1)

more options

Do you ever use Outlook? My experience is that on the rare occasion when I open it (usually to view a saved msg file) despite the settings set to prevent this, it always asserts itself as the default email client.

I have Thunderbird set to check, when starting, if it is the default email client and to ask me if it isn't. This always gives me a prompt after having run Outlook.

You could avoid all this by explicitly opening Thunderbird, creating an email message and adding the Word document to it as an attachment. You can drag and drop any file to send it as an attachment; drop it onto the addressing box in Thunderbird's compose window.

Modified by Zenos