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Emails wont send.

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by Toad-Hall

davidburridge
davidburridge
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I recently changed my password for BT Mail and now I am not able to send emails in Thunderbird. I can still send them via BT Mail. What do I now need to do to be able to send emails in Thunderbird?

I recently changed my password for BT Mail and now I am not able to send emails in Thunderbird. I can still send them via BT Mail. What do I now need to do to be able to send emails in Thunderbird?

All Replies (2)

Zenos
Zenos
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Thunderbird should try the old password, fail and then ask you for the new one.

If you go to Tools|Options|Security|Passwords→Saved Passwords you can, in current versions of Thunderbird, right-click or double-click the old password and edit it in-situ.

Prior to this, the usual method was to delete the entry in order to force Thunderbird to ask you for a new password.

Modified by Zenos

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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In addition to Zenos' excellent advice:

If this is only upon sending you will be looking to edit the smtp:// mail account password. Make sure the UserName is full email address (it is usually the full email address) and the password is the one you use to access webmail.