We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird 45 sends return receipts even when turned off

  • 2 replies
  • 3 have this problem
  • 1 view
  • Last reply by TJJil

TJJil
TJJil
more options

I have an email account, call it xyz@outlook.com. On outlook.com, return receipt is turned off. This account is also set up on Thunderbird as IMAP. Thunderbird is set to "Never send return receipt".

I sent test emails from another account requesting RR. When I read these emails using Thunderbird, it sends the return receipt. I repeated the exercise but used outlook.com to read the messages, and it did not send the RR.

The problem is repeatable w/ outlook.com & hotmail. Can't duplicate w/ gmail.

Is there a workaround?

I have an email account, call it xyz@outlook.com. On outlook.com, return receipt is turned off. This account is also set up on Thunderbird as IMAP. Thunderbird is set to "Never send return receipt". I sent test emails from another account requesting RR. When I read these emails using Thunderbird, it sends the return receipt. I repeated the exercise but used outlook.com to read the messages, and it did not send the RR. The problem is repeatable w/ outlook.com & hotmail. Can't duplicate w/ gmail. Is there a workaround?

All Replies (2)

amanchesterman
amanchesterman
more options

You set Thunderbird to never send a return receipt -- but where did you set it to do that? If you set it in the Preferences dialogue, as a 'global' preference, then be aware that there is also a 'per account' setting in the Account Settings dialogue -- and the latter overrides the former, I believe. So you need to check both locations, if you haven't already done so.

TJJil
TJJil Question owner
more options

All my Thunderbird accounts are set to use the global return receipt setting. I have verified it. I believe this is a bug with Tbird 45 and/or hotmail