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my pop-up box is too big, I can't access the submit button

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  • 4 have this problem
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  • Last reply by FredMcD

lpudlo
lpudlo
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When I'm on a page and I want to share the page with, say, facebook friends, a page opens but it is too big. I can't access the submit button. If I try to resize it, it will let me resize width wise, but not height. Thank you wise man or woman.

When I'm on a page and I want to share the page with, say, facebook friends, a page opens but it is too big. I can't access the submit button. If I try to resize it, it will let me resize width wise, but not height. Thank you wise man or woman.

Chosen solution

You may have a corrupt xulstore.json file.

Type about:support in the address bar and press enter.

Under the page logo on the left side you will see Application Basics. Under this find Profile Folder. To it’s right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Locate the xulstore.json file. Then rename or delete it. Restart Firefox.

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FredMcD
FredMcD
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Chosen Solution

You may have a corrupt xulstore.json file.

Type about:support in the address bar and press enter.

Under the page logo on the left side you will see Application Basics. Under this find Profile Folder. To it’s right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Locate the xulstore.json file. Then rename or delete it. Restart Firefox.