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Thunderbird won't archive emails

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  • 1 has this problem
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  • Last reply by Wayne Mery

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Ever since May 2015, I havent been able to archive my emails, from my inbox or any other folder. All my previous archives up until May are fine. If I try archive the email, a folder called '2015-05' is created, nothing else happens and the email I tried to archive stays in my inbox or the folder that it was in

I compact my folders all the time. Ive tried deleting ALL the msf files Ive tried to disable all add-ons Ive tried to archive in offline mode I backed up and restored the profile but still no luck (used Mozbackup)

Just to add I am running version 38.3.0 which is the most up to date version, although I have not been able to archive following a number of updates. Loading version 24.xx made no difference either Any help would be greatly appreciated, since this is slowly down my system substantially

Ever since May 2015, I havent been able to archive my emails, from my inbox or any other folder. All my previous archives up until May are fine. If I try archive the email, a folder called '2015-05' is created, nothing else happens and the email I tried to archive stays in my inbox or the folder that it was in I compact my folders all the time. Ive tried deleting ALL the msf files Ive tried to disable all add-ons Ive tried to archive in offline mode I backed up and restored the profile but still no luck (used Mozbackup) Just to add I am running version 38.3.0 which is the most up to date version, although I have not been able to archive following a number of updates. Loading version 24.xx made no difference either Any help would be greatly appreciated, since this is slowly down my system substantially

Modified by AmourProperties

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closing this topic in favor of your newer, duplicate posting at https://support.mozilla.org/en-US/questions/1087569