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Since update I am unable to type anything into any field - URL, Search or other

  • 2 replies
  • 3 have this problem
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  • Last reply by Alwalsal

Alwalsal
Alwalsal
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Since update a day or two ago I am unable to type into any field - a URL, or the search field or even into my Gmail account. I can copy an paste into any of these fields (so I was able to access Gmail, for example). I am accessing this forum via Chrome, which works with no problem. Alwalsal

Since update a day or two ago I am unable to type into any field - a URL, or the search field or even into my Gmail account. I can copy an paste into any of these fields (so I was able to access Gmail, for example). I am accessing this forum via Chrome, which works with no problem. Alwalsal

All Replies (2)

ideato
ideato
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Hello Alwalsal, try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

thank you

Alwalsal
Alwalsal Question owner
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Many thanks ideato. This didn't solve the problem; I also reset to a previous version but this didn't help either. I din't have the time nor the patience to troubleshoot as you suggested, so I've decided to revert to my Chrome browser, and have uninstalled Firefox.