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How can i take advantage of the 100 mbps that xfinity is providing me?

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  • Last reply by philipp

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Comcast is providing me 100mbps service, but when i open firefox and do a speed test, firefox runs at only 5mbps ! How can i use the speed that is available to me?

Comcast is providing me 100mbps service, but when i open firefox and do a speed test, firefox runs at only 5mbps ! How can i use the speed that is available to me?

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hello, are you using speedtest.net or a similar flash-based site to measure your connection speed? then it might be an issue with the protected mode that adobe has introduced for its flash plugin for firefox. some old versions of f-secure or trusteer rapport are known to cause such slowdowns together with flash, or it might be something similar on your system that is interfering (maybe security software that is blocking/sandboxing the container used for the protected mode, etc...).

as a workaround you could try disabling protected mode & see if this makes a difference.

in case you'd like to troubleshoot the issue further, it would be best to contact adobe's support & file a bug report at bugbase.adobe.com (choose "Adobe Flash Player" as the product & "Browser Integration" as the product area), since they will have a better understanding of the internals of flash protected mode & therefore may know what else might be at the root of the problem you were seeing.