Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Add-on menu item not added

  • 2 replies
  • 9 have this problem
  • 3 views
  • Last reply by JeremyCT

more options

Applies to: Firefox 33.0 and 34.0 (beta) Platform: Android 4.4.4 on Nexus 5 32 GB

When I install an add-on that should add an item to the Firefox menu such as Quitnow or LastPass, the new menu item does not show up. With LastPass, that breaks the add-on entirely since you can't log into the service. With Quitnow, the add-on is rendered similarly useless.

I have tried clearing app cache/data, uninstalling and reinstalling Firefox, and doing a factory reset on the phone. Results were always the same. No other add-ons were installed.

Is there a method to get these sorts of add-ons to install correctly?

Applies to: Firefox 33.0 and 34.0 (beta) Platform: Android 4.4.4 on Nexus 5 32 GB When I install an add-on that should add an item to the Firefox menu such as Quitnow or LastPass, the new menu item does not show up. With LastPass, that breaks the add-on entirely since you can't log into the service. With Quitnow, the add-on is rendered similarly useless. I have tried clearing app cache/data, uninstalling and reinstalling Firefox, and doing a factory reset on the phone. Results were always the same. No other add-ons were installed. Is there a method to get these sorts of add-ons to install correctly?

All Replies (2)

more options

the Quit now app not updated to latest so its not wokring properly in latest updates of firefox

if you have changed your Android Settings -> Developer Options -> Don't keep Activities to be "checked" or true.
but on Android 4 and higher you can close Firefox with the app switcher.
more options

The issue isn't that I can't close Firefox. I know that can be accomplished other ways, as you stated. The issue is that add-ons such as the ones listed that SHOULD be able to add menu items aren't installing properly/completely. Thus, the LastPass add-on is entirely broken because I can't log in and set it up as this is done via selecting a menu item that isn't there.

I only brought up the QuitNow add-on because it's another add-on that should add a menu item, but doesn't. Thus it seems to be a general problem with installing FireFox add-ons and not limited to just one add-on.

There are no Developer Options enabled. I installed Firefox and the extension on a freshly reset phone using the factory image from Google and had the same issue.