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I am unable to play embedded videos as they show up for a second and then just go to a white screen.

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  • Last reply by guigs

sllarsen59
sllarsen59
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I've gone through every help suggestion to get the videos to work. They show up as white, but if I click on the white space the video shows up for just a second and goes white again. I've made sure my antivirus program is disabled to see if that helped, but it didn't. Tried safe mode and it still didn't work so I'm pretty sure it's not a problem with addons or plugins. I have no problems with embedded videos in Chrome or IE.

I've gone through every help suggestion to get the videos to work. They show up as white, but if I click on the white space the video shows up for just a second and goes white again. I've made sure my antivirus program is disabled to see if that helped, but it didn't. Tried safe mode and it still didn't work so I'm pretty sure it's not a problem with addons or plugins. I have no problems with embedded videos in Chrome or IE.

All Replies (1)

guigs
guigs
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Hi sllarsen59,

Safe mode only disables add ons. Please try these steps. Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

If the issue continues we are happy to help.