Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

update message

  • 1 reply
  • 2 have this problem
  • 2 views
  • Last reply by guigs

more options

We use Citrix XenApp and want to manually update our read only VDisk but do not want to get prompted to update Mozilla every time a browser page is launched once out of sync with the current version of Mozilla. We have modified tools > Options >advanced > never check for updates, but this seems to not work for us. Users are still getting prompted. Is there any way I can suppress this at a lower level? We will updated Mozilla soon after release, but our roll-out schedule is not always in line with your release. We just trying to make a smoother end user experience for everyone.

We use Citrix XenApp and want to manually update our read only VDisk but do not want to get prompted to update Mozilla every time a browser page is launched once out of sync with the current version of Mozilla. We have modified tools > Options >advanced > never check for updates, but this seems to not work for us. Users are still getting prompted. Is there any way I can suppress this at a lower level? We will updated Mozilla soon after release, but our roll-out schedule is not always in line with your release. We just trying to make a smoother end user experience for everyone.

All Replies (1)

more options

Hi catalyst72, Are the preferences locked on all of the Firefox installations? There is a way to lock the user preferences file to make sure.

Locked Preferences file https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save#w_l...

The About Firefox page has an embedded button for checking for updates. Preventing this may be tricky.

In about:config check the settings for these preferences:

  • app.update.auto
  • app.update.enabled
  • app.update.silent