Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I turn the new tab page on?

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

more options

Can not open a new tab, no matter how I try. Neither the toolbar button nor the Firefox drop down menu item "New Tab", nor pressing Ctrl+T work.

Can not open a new tab, no matter how I try. Neither the toolbar button nor the Firefox drop down menu item "New Tab", nor pressing Ctrl+T work.

Chosen solution

You have a larger amount of extensions installed.

  • If you have many extensions then first enable half of the extensions to test which half has the problem.
  • Continue to divide the bad half that still has the issue until you find which one is causing it.

Maybe a problem with one of the that related extensions (AccelerateTab, TooManyTabs) or Advanced SystemCare Surfing Protection, so you can start with disabling these.

Read this answer in context 👍 0

All Replies (2)

more options

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • On Windows you can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac you can open Firefox 4.0+ in Safe Mode by holding the option key while starting Firefox.
  • On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

FirefoxSafeMode

Once you get the pop-up, just select "'Start in Safe Mode" Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

more options

Chosen Solution

You have a larger amount of extensions installed.

  • If you have many extensions then first enable half of the extensions to test which half has the problem.
  • Continue to divide the bad half that still has the issue until you find which one is causing it.

Maybe a problem with one of the that related extensions (AccelerateTab, TooManyTabs) or Advanced SystemCare Surfing Protection, so you can start with disabling these.