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Why does FF 21 not open a site with a given domain name in Amazon-it will open img from that domain and will work if we provide a new domain name to same kit

  • 5 replies
  • 1 has this problem
  • 10 views
  • Last reply by cor-el

owenthornton
owenthornton
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We host a site on Amazon Ec2.

FIrefox will not load the page - it just times out after loading half the images etc on it

If we take the same site and give it the Machine Name the Amazon server on which the site resides, it will work.

If we give the Amazon server a domain name, it will work.

If we try to load a part of the page, like an image with the original (i.e. not working domain name) it will work.

Any ideas of possible causes? Is there any way to force Firefox to see a site as friendly?

We host a site on Amazon Ec2. FIrefox will not load the page - it just times out after loading half the images etc on it If we take the same site and give it the Machine Name the Amazon server on which the site resides, it will work. If we give the Amazon server a domain name, it will work. If we try to load a part of the page, like an image with the original (i.e. not working domain name) it will work. Any ideas of possible causes? Is there any way to force Firefox to see a site as friendly?

All Replies (5)

jmclaren
jmclaren
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I'm just scatter shooting here (brainstorming), is it possible one of the graphics is slowing the load time down and it times out? If it always times out at the same spot, then check that area.

Let us know how it works out.

cor-el
cor-el
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You can try to check the Net log in the Web Console (Firefox/Tools > Web Developer;Ctrl+Shift+K).

You need to reload web page(s) and bypass the cache to refresh #p-#ly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)
owenthornton
owenthornton Question owner
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McLaren: I dont think this is it. The images load very quickly when going directly to them (strangely I can get them to load when using the same domain name that never loads if I try to use it to load the whole site)

Modified by owenthornton

owenthornton
owenthornton Question owner
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cor-el: We tried that and I can see that it loads so far and then just stops (starts to take forever to load a file that has no problem when referenced with the direct name of the amazon server)

cor-el
cor-el
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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.